Cincinnati Insurance Review
Impressive add-on coverages and service, but it's not always the best deal.
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Editor's Rating
Cincinnati Insurance is a great choice if you're looking for top-notch customer service and an easy claims process.
For most people, Cincinnati home insurance rates are usually a better deal than the company's car insurance rates. A wide variety of options and add-ons can give you coverage that's not offered by many of the major insurance companies.
Pros and cons
Pros
Excellent customer service
Cheap home insurance rates
Great coverage options for pricey homes or cars
Cons
High car insurance rates
Can't buy a policy online
Our thoughts on Cincinnati Insurance
Cincinnati Financial Insurance, also called CinFin, has excellent customer service and an impressive set of coverage options. This lets you customize your policies or get extra protection.
For example, you can get enhanced replacement cost coverage for your home, coverage for a collector car or roadside assistance, among other options. Plus home insurance policies automatically include wildfire defense services in some states.
However, you'll need to work with an agent to get a policy, and rates can vary. A standard home insurance policy is typically cheap, but for car insurance, you can get a better deal with another company. Remember you'll have to pay extra for any coverage add-ons you choose.
Cincinnati Insurance home insurance rates and coverage options
Cincinnati Insurance home insurance policies are affordable, at $909 per year for an average-sized home.
For a typical homeowner, Cincinnati can be one of the cheapest home insurance companies, with even lower rates than Erie and State Farm, which are the cheapest major home insurance companies in the country.
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Cincinnati's yearly rate of $909 is about $300 to $700 lower annually than the rates from competitors.
Cincinnati home insurance quotes vs. competitors
Company | Annual rate | |
|---|---|---|
| Cincinnati | $909 |
| Erie | $1,244 |
| State Farm | $1,363 |
| Allstate | $1,369 |
Cincinnati home insurance policies are available in most states. But Cincinnati Insurance is not as popular as the large insurance companies.
Cincinnati home insurance coverage options
Cincinnati Insurance offers a variety of coverage options for homeowners. Those who have expensive homes have coverage choices that aren't typically available from a large insurance company.
All homeowners get the standard coverages for their home, belongings, legal liability and loss of use. Plus, some extras are included in your policy. For example, you'll automatically get wildfire defense services in some states to help you avoid damage.
Coverage options can vary based on the value of your home.
For example, the Executive Select package for homes worth at least $750,000 includes extended reconstruction coverage, which doubles your coverage limit after a total loss. So if your home is destroyed and repairs are higher than your policy's limit, the insurance company will pay up to 200% of the policy limit to fully cover reconstruction. The Executive Capstone package for homes worth at least $1 million covers the full cost to rebuild your home, without a limit.
Home insurance coverage options
Coverage | Standard policy |
Executive Select
|
Executive Capstone
|
|---|---|---|---|
| Coverages for your home, property, legal liability and loss of use | |||
| Wildfire defense | |||
| Replacement cost | Optional | ||
| Identity theft | Optional | ||
| Sump pump, sewer, seepage | |||
| Extended reconstruction coverage | Up to 200% | Full |
Cincinnati Insurance car insurance rates and coverage options
Cincinnati car insurance has average rates, with a cost of $134 per month for full coverage.
You'll usually get cheaper car insurance from another company. For example, choosing Erie can save you about 65%. If you're interested in getting the cheapest rates, Cincinnati car insurance is not the best choice. Instead, consider one of the cheapest car insurance companies.
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For drivers who have a clean driving record, Cincinnati car insurance costs 85% more than the regional company Erie. And it's 15% more expensive than Geico.
Cincinnati auto insurance quotes vs. competitors
Company | Clean record | Speeding |
|---|---|---|
| Erie | $47 | $51 |
| USAA | $74 | $92 |
| Geico | $117 | $149 |
| Progressive | $119 | $149 |
| Cincinnati Insurance | $134 | $158 |
These are monthly rates for full coverage. USAA is only available to military members and their families.
Full coverage is the best type of car insurance for most people because the policy will pay to repair damage to your car, as well as damage and injuries you cause to others. Full coverage is required if you have a car loan or lease.
If you have an older car that's worth less than $5,000, choose a liability-only policy that provides the minimum coverage you need to drive in your state. You can pay as little as $36 per month by choosing Auto-Owners, the cheapest liability car insurance company.
What discounts does Cincinnati Insurance offer?
Cincinnati Insurance doesn't have as many car insurance discounts as other companies. So drivers may not be able to save as much as they would with another company. Available discounts include:
- Multicar: Insure multiple cars on the same policy.
- Multipolicy: Insure both home and auto with Cincinnati Insurance.
- Good student: Maintain a 3.0 or a B average.
- Accident-free: Avoid accidents (number or period of time to earn discount unspecified).
- Access to another car: Regularly use another car you don't own, such as a company car.
Highlighted discount: RideWell app
RideWell is Cincinnati Insurance's usage-based telematics program. To save, you'll download the app and share your driving behavior with the insurance company.
You'll get a 5% to 10% initial discount for enrolling. When you renew your policy, you can get a discount of up to 18%, though your actual savings will depend on where you live and how safely you drive. Your rates won't go up if you get a bad driving score.
The app monitors:
- Braking
- Speeding
- Hard stops
- Mobile device use
- Turning and acceleration
While the potential for an 18% discount is good, it's not the best savings rate available. For example, you could save as much as 30% to 50% with State Farm's Drive Safe and Save program or the Allstate Drivewise program. Plus, choosing one of the cheapest car insurance companies can help you pay less without having to share your driving data.
Cincinnati car insurance coverage options
Cincinnati Insurance stands out for its impressive suite of add-on coverages, as well as for its strong rental car coverage. The coverage you purchase for your own car always extends to your rental, and you won't pay any deductible if you get into an accident, in most states. Cincinnati Insurance also pays the rental company for its lost income while the rental car is being repaired.
Additional coverages you can purchase from Cincinnati Insurance include:
- Gap coverage: Pays the difference between what you owe on your auto loan or lease and the worth of your car if it is totaled in a covered loss.
- Replacement cost plus: Covers the cost of a new car or pays the value of your car, plus the remainder of your auto loan. It can only be added to a new car that's less than 30 days old and has less than 1,000 miles.
- Antique or collector car insurance: Includes agreed value insurance to cover collector cars at shows or exhibitions. Cars can be any age.
Drivers who have antique or classic cars can choose the Capstone Collector Auto Coverage, which provides strong benefits including agreed value coverage where you can say how much your car is worth, coverage for original equipment manufacturer (OEM) parts and even new car replacement for some cars.
So if your classic Corvette is stolen or totaled, you could have the option of replacing it with a new Corvette.
Optional car insurance benefits package
The Personal Auto Plus Endorsement is ideal for drivers who like the security of knowing they're covered in most situations. The package has a wide range of extra coverages.
Coverage | Explanation |
|---|---|
| Air bag replacement | Covers the cost of replacing an air bag that accidentally deploys. (no deductible) |
| Safety restraint benefit | Drivers who have purchased MedPay will receive double their coverage if they sustain or a passenger sustains an injury while driving with a seat belt. Not available in New Jersey, Pennsylvania and D.C. |
| Transportation expenses | Increases your coverage for temporary transportation costs after an accident, such as a rental car to $50 per day up to a total of $1,500. (no deductible) |
| Roadside assistance | Increases your roadside assistance coverage to $250 or more. |
| Deductible waiver | Waives your deductible if your car is a total loss. Not available in Pennsylvania. |
Customer service reviews and ratings of Cincinnati Insurance
Cincinnati Insurance has an excellent customer service reputation.
Cincinnati Insurance has 84% fewer complaints than a typical company of its size, according to the National Association of Insurance Commissioners (NAIC) complaint index. The company has consistently performed well over the past few years.
Not only does Cincinnati Insurance have strong customer service reviews, but the company also received an A+ financial strength rating from AM Best. This means that the company is in a strong financial position to pay out its claims in the event of a large-scale catastrophe.
Rating system | Cincinnati Insurance score |
|---|---|
| NAIC complaint index | 84% fewer complaints than typical |
| AM Best financial strength rating | A+ (Superior) |
| MyCincinnati app | 4.7 (iOS), 3.7 (Android) |
| RideWell app | 4.6 (iOS), 4.9 (Android) |
MyCincinnati mobile app users are broadly satisfied with their ability to check policy documents, pay their bills, manage claims, request roadside assistance and check their coverage.
And while reviews are strong for the RideWell app to get driving discounts, this app is not as widely used, so the ratings may change as more people participate.
Cincinnati Insurance claims
Policyholders have several options for claims with Cincinnati Insurance.
- Option 1: Log in to your Cincinnati Insurance personal lines online account.
- Option 2: Use the MyCincinnati mobile app to file a claim.
- Option 3: Contact your independent insurance agent who sold you your Cincinnati Insurance policy.
- Option 4: Contact Cincinnati Insurance by calling the dedicated claims phone number at 877-242-2544, where you can speak to a company representative about your auto, casualty or homeowners claim.
- Option 5: Contact the company via email by using its online email form. You do not need to log in to file your claim using this method.
About Cincinnati Insurance
You can purchase the following personal insurance products from Cincinnati Insurance:
- Home insurance
- Renters insurance
- Condo insurance
- Flood insurance
- Earthquake insurance
- Umbrella
- Auto insurance
- Collector cars
- Life insurance
- Valuables or collections
- Watercraft and yacht
Cincinnati Insurance Co. sells life insurance policies. But it shouldn't be confused with Cincinnati Equitable Life Insurance Co., a subsidiary of Farm Bureau, which only offers life insurance and burial insurance.
In addition to personal policies like auto and home insurance that protect an individual, Cincinnati Insurance also sells commercial insurance to protect a business or company.
Cincinnati Financial is the parent company of Cincinnati Insurance, and the corporate headquarters for the company is located in Fairfield, Ohio.
The Cincinnati Insurance Co. headquarters address is: 6200 South Gilmore Rd., Fairfield, OH 45014
Subsidiaries of the company include:
- The Cincinnati Insurance Co.
- The Cincinnati Casualty Co.
- The Cincinnati Indemnity Co.
- The Cincinnati Life Insurance Co.
- The Cincinnati Specialty Underwriters Insurance Co.
- CFC Investment Co.
- CSU Producer Resources Inc.
- MSP Underwriting
Frequently asked questions
Is Cincinnati Insurance good?
Cincinnati Insurance has top-notch customer service and satisfied customers. It has cheap rates for home insurance, but its car insurance policies are not the best deal. There are many coverage options if you want to customize your policy or if you have high-value items to insure.
How much does Cincinnati Insurance cost?
A home insurance policy from Cincinnati Financial Insurance (CinFin) costs an average of $909 per year for a standard-sized home. That's one of the cheapest rates available. CinFin has more expensive car insurance policies than other companies, with an average of $134 per month for full coverage.
Where is Cincinnati Insurance based?
Cincinnati Insurance is located in Fairfield, Ohio, which is a northern suburb of Cincinnati. The company's headquarters is at 6200 S. Gilmore Road, Fairfield, OH 45014-5141.
Methodology
Home insurance rates are averaged from thousands of quotes for the largest insurance companies in each state. Rates are based on the median home value in each state.
Auto insurance rates are based on thousands of quotes from every ZIP code in Ohio for the largest insurers in the state. Rates are based on a 30-year-old man with good credit that drives a 2015 Honda Civic EX. The full coverage policies include comprehensive and collision coverage with liability limits that are higher than the Ohio state requirements.
Coverage | Limit |
|---|---|
| Bodily injury liability | $50,000 per person; $100,000 per accident |
| Medical payments coverage (MedPay) | $10,000 |
| Property damage liability | $25,000 per accident |
| Uninsured or underinsured motorist bodily injury | $50,000 per person; $100,000 per accident |
| Comprehensive and collision | $500 deductible |
Additional sources include the NAIC, AM Best and mobile app stores.
ValuePenguin's analysis used insurance rate data from Quadrant Information Services. These rates were publicly sourced from insurer filings and should be used for comparative purposes only. Your own quotes may be different.
Editorial Note: The content of this article is based on the author's opinions and recommendations alone. It has not been previewed, commissioned or otherwise endorsed by any of our network partners.