FL Farm Bureau Insurance Review: Basic Coverage & Support

Florida Farm Bureau: Our thoughts

Florida Farm Bureau (FLFB) is an adequate insurance company — it has good customer service, is financially stable and offers must-have insurance coverages for auto and home. However, it offers few optional coverages or benefits, such as glass coverage for your car or guaranteed replacement cost coverage for your home. If you need more than basic coverage options from your insurance company, you'll need to look elsewhere.

At FLFB, there are more hurdles to signing up for a policy than you'll encounter at most other insurers. You can't get an online quote for home or auto insurance, so the only way to find out what you'll pay is to contact an agent. You also need to become a member of the Florida Farm Bureau before you can buy insurance from the organization (though you can get a quote before signing up). You don't have to be involved in farming to join, but the annual $45 fee adds an extra expense, and the other membership benefits are marginal if you aren't in the farming community.

However, Florida Farm Bureau offers an array of financial products such as checking and savings accounts, loans and retirement planning. If you're already using FLFB's other products, you may find a benefit to having one organization manage all aspects of your financial life; however, the company doesn't provide a discount or bonus for doing so.

Florida Farm Bureau insurance is only available to residents of Florida, though Farm Bureau branches in other states also provide insurance to their residents. FLFB is based in Gainesville and has agencies in many locations throughout the state.

Bottom Line: Florida Farm Bureau Insurance may be worth considering if you're already a member of the Florida Farm Bureau organization or plan to use another of the group's financial products. But limited perks and a convoluted path to getting coverage mean people not already connected to the company should start their insurance search elsewhere.

Florida Farm Bureau home insurance: Costs and coverages

Florida Farm Bureau's rates for homeowners insurance are slightly higher than its competitors'. Across three sample homes, the average cost for home insurance from Florida Farm Bureau is $953 per year. The overall average among the four companies we looked at was $866, about 9% cheaper.

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However, Florida Farm Bureau's rates are more competitive for higher property coverage limits. For a home with a replacement cost of $350,000, Florida Farm Bureau's rates were only 2% over the sample average.

Home insurance coverages available from Florida Farm Bureau

Florida Farm Bureau doesn't provide much detail about the home insurance coverages it provides. You'll be able to get the standard coverages for structural and personal property damage and additional living expenses, but FLFB doesn't seem to offer any more elaborate benefits that could differentiate it from other insurers.

Notable homeowners insurance coverages

Car insurance coverages and discounts from FLFB

Florida Farm Bureau provides all common and mandatory coverages like PIP, liability, collision and comprehensive coverage, but it only has a few extra benefits and coverages beyond that. Drivers looking for more extensive coverages, such as glass repair coverage or an OEM parts guarantee, will need to look elsewhere.

Notable optional car insurance coverages

Car insurance discounts are limited at Florida Farm Bureau. Rates for Florida drivers will be reduced for common things like a claim-free discount or a good student discount, but not much sets it apart from its competitors.

Notable car insurance discounts

No online car insurance quotes available from Florida Farm Bureau

One major drawback of Florida Farm Bureau is that the company doesn't provide online quotes or rate comparisons. The only way to see how FLFB's rates compare with other companies is to contact an agent to provide a quote for you.

Florida Farm Bureau insurance reviews and ratings

Florida Farm Bureau has mixed customer reviews and ratings. In 2019, the company had a complaint ratio from the National Association of Insurance Commissioners (NAIC) of 2.32 for car insurance, and 2.98 for home insurance. This means that the NAIC received more than twice as many complaints about FLFB than can be expected for a company of its size. It did not receive any complaints in 2020, though it's likely due to a reporting error from the Florida Office of Insurance Regulation.

Florida Farm Bureau has excellent financial stability. FLFB's parent company, the Southern Farm Bureau Casualty Insurance Company, has an A+ financial stability rating from A.M. Best. This means that the company and its subsidiaries have a "superior" financial footing and are highly likely to be able to pay out claims regardless of economic climate or the scale of a widespread disaster.

Claims process

Making a claim with Florida Farm Bureau is straightforward, and there are several options to do so. You can call your agent directly, or call FLFB's claims hotline 24 hours a day at 1-866-275-7322. You can also begin the claim on the company's website or on the Farm Bureau app.

Farm Bureau membership in Florida: Costs and benefits of joining

You must join the Florida Farm Bureau to get an insurance policy from the company. Membership costs $45 per year, in addition to your insurance premium. The organization is primarily a farming lobbyist group and represents the interests of farmers in American government. However, joining the Farm Bureau entitles you to a few other benefits that aren't strictly insurance-related. These include travel discounts, savings on cars and farm equipment and a free accidental death benefit, among others. However, these benefits are ancillary to FLFB's strength as an insurer.

Financial services provided by Florida Farm Bureau

Note that the Farm Bureau Bank doesn't require you to be a member in order to open an account or get a loan, but you may need to be a member to qualify for some bank services.

Methodology

ValuePenguin's analysis used insurance rate data from Quadrant Information Services. These rates were publicly sourced from insurer filings and should be used for comparative purposes only — your own quotes may be different.