What to Do When Someone Hits Your Parked Car

If someone hits your parked car, it is important to get their personal and insurance info, take photos of the damage and file a report with the police. If the other driver leaves a note, or leaves the scene, gather as much evidence as possible. You'll need to submit photos and any other evidence when you file a claim.

If you have collision coverage or uninsured motorist property damage coverage, you’ll be covered by your car insurance policy.

But you should only file a claim with your own company if the other driver doesn't have insurance or it's a hit-and-run. That's because you'll have to pay a deductible, and there's a chance your rates could go up.

5 steps to take if someone hits your parked car

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Exchange personal and insurance info


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Take photos and videos of the damage


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File a police report


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File an insurance claim


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Check for witnesses or security footage


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Someone hit my parked car and left a note

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If someone hits your parked car and leaves a note, they will typically include their contact and insurance info.

If they don’t include their insurance info on the note, call them to get the company’s name.


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Next, call the police to file an accident report. Many police departments have a nonemergency line, which you should use if the other driver isn't present and nobody's hurt.

An officer may come talk to you and document the damage, but many times the police department will collect info about the accident and give you a case number over the phone. It's important to write down this case number because you'll need to give it to the insurance company when you file a claim.


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While you wait for an officer to show up, take photos of the damage to your car and the location of the accident. You should also take pictures of any other evidence, like tire marks or broken glass from a taillight.


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It’s also helpful to look around for witnesses. People living or working near where you were parked may be able to give you more info.


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Once you've gathered all of the evidence, you should call the other driver's insurance company to file a claim.

You usually don't have to contact your insurance company if you have the other driver's insurance info. When the other driver leaves a note, they're typically admitting that the damage was their fault. As long as your evidence backs that up, you shouldn't have a problem getting their insurance company to pay for repairs.

If the damage is minor, the other driver may offer to pay for your repairs without you filing an insurance claim.

You should be wary of making a deal with the other driver. If you go this route, the insurance company may not cover any future problems from the same accident.

Even if the repairs seem small, there could be hidden damage. For example, what looks like a small dent on your bumper could impact your backup camera.

However, there are a few exceptions. If your car has major damage and the other driver has very low liability limits, they may not have enough insurance to pay for all of the repairs. In this case, you could file an underinsured motorist claim with your own insurance company.

Similarly, if the other driver leaves a note with their contact info and doesn't have insurance, you could file an uninsured motorist claim with your insurance.

You shouldn't use your own collision coverage in this situation unless you don't have uninsured or underinsured motorist coverage.

That's because you have to pay your full deductible when you file a collision claim, so it will cost more to fix your car. The deductible for uninsured/underinsured motorist coverage is typically lower than your collision deductible.

When you file a claim with your insurance, there's a chance your rates could go up.

This isn't typically the case when an accident isn't your fault. But if you've filed a few claims over a short time period, the insurance company may believe you're a high-risk driver and charge you more for coverage.

Hit-and-run accident with my parked car

If someone hits your parked car and leaves without leaving a note, the first thing to do is report the accident to the police.

If nobody was hurt, you should start by calling the nonemergency line. While you're waiting for an officer to arrive, check for witnesses or security cameras at the scene.

  • Ask pedestrians, workers or residents near where your car was parked if they saw someone sideswiping your car or remember which cars were parked near you.

  • If your car was dented or scratched in the parking lot while you were shopping, you might be able to get video evidence from the shop. While it’s rare that they’ll be able to make out the license plate from a low-quality video, the size and color of the car can help police find the hit-and-run driver.

    You can also ask the police to follow up with the store’s security office.

Next, you should take photos and videos of the damage from different angles. Make sure to document even minor paint scratches or dings that can cost money to repair.

Does insurance cover a hit-and-run with a parked car?

Your options for filing an insurance claim are more limited after a hit-and-run because you won't have the other driver's insurance info.

You should start by reporting the accident to your insurance company. You can typically file a claim with your company if you have either:

Some insurance companies say that the person at fault has to be identified to make an uninsured motorist claim. So this may not be an option if the police can't find the hit-and-run driver.

If the police are able to find the hit-and-run driver and they have insurance, your insurance company will try to get the other driver's insurance to pay for the damage. If this is successful, you may be able to get a refund of your deductible.

You’re injured in your car while it's parked

If you're in your parked car when it's hit, you should seek medical care immediately to make sure you're not hurt.

Even if your injuries are minor, you should consider filing a claim.

That's because some types of injuries, such as whiplash, may not show up immediately.

If you have the other driver's insurance info, you can file a claim with their insurance company. Otherwise, you could file under your:

  • Medical payments
  • Standard health insurance

How auto insurance covers a crash into your parked car

There are three main types of insurance that can pay for damage after someone hits your parked car: the other driver's insurance, your uninsured motorist coverage and your collision coverage.

Comprehensive coverage does not cover another car hitting your parked car, which can be frustrating if you don’t have collision coverage. Comprehensive insurance typically covers natural disasters and theft or vandalism.

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The other driver's insurance

You should file a claim with the other driver’s insurance if you have their policy info. Damage to your car will be covered under their property damage liability coverage. Any injuries will be covered under their bodily injury liability coverage.

After you file a claim, their company will start an investigation to determine who caused the damage. To help this process go faster, you should send:

  • A copy of the police report
  • Photos and videos of the damage
  • A photo of the note the other driver left (if you have one)
  • Any witness statements and security footage if you have them

Once you prove the other driver damaged your car, their insurance company will cover your repair costs. If you'd like, the company can usually help schedule repairs with a preferred shop. In addition, insurance will pay for a rental car while your vehicle is being repaired, but only if you have rental car reimbursement on your own car insurance policy.


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Your uninsured or underinsured motorist property damage coverage

There are three main reasons that you would file an uninsured or underinsured motorist property damage claim with your own insurance company.

  1. The other driver doesn't have insurance
  2. The other driver caused major damage and doesn't have enough coverage to pay for the repairs
  3. The other driver hit your car and left without leaving a note

Uninsured or underinsured motorist property damage usually has a lower deductible than collision coverage, so you'll end up spending less on repairs if you have this coverage. Your insurance company may require a police report for an uninsured motorist claim. And the insurance company may conduct an investigation, which will take time.

In addition, some insurance companies may not let you file an uninsured motorist claim after a hit-and-run accident if the other driver hasn't been found.

Your insurance company generally won't raise your rates after an uninsured motorist claim since the accident wasn't your fault. However, if you have a lot of claims in a short period of time, an uninsured motorist claim could affect your rates.


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Your collision coverage

If you can't make a claim with the other driver's insurance and don't have uninsured/underinsured motorist coverage, you may need to use your own collision coverage.

This is usually a faster process than the other two options above. But you will have to pay a deductible. The deductible gets paid regardless of who caused the damage.

Example

Someone backed into your car door, and it needs to be repaired. The repairs to your side door cost $1,000, and your collision deductible is $500. After you "pay" the deductible, you'll only get $500 back from your insurance company.

This type of collision claim shouldn't affect your car insurance rates since the damage wasn't your fault. But if you've had a lot of accidents over a short period of time, your insurance company may consider you high-risk. In that case, your rates may go up.

Reporting claims at the top 10 insurance companies

Company
Claims number
State Farm800-782-8332
Progressive800-776-4737
Geico800-841-3000
Allstate800-255-7828
USAA800-531-8669
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What to do if you hit a parked car

If you hit a parked car, you should stay at the scene of the accident until the owner arrives.

If you're unable to stay, make sure you leave a note with your personal and insurance info so the driver can contact you. Your note should include:

  • Your full name
  • Your phone number
  • The name and phone number of your insurance company
  • A brief description of what happened

Leaving the scene of an accident without identifying yourself can be considered a hit-and-run. In many states, it's considered a misdemeanor offense. You could get a big fine or even jail time.

It's important that you take photos of the damage to both cars, along with the location where the crash happened. This can help your insurance company understand how the accident happened. It can also prevent your insurance company from paying for other damage you may not have caused.

Lastly, call your insurance company to report the accident. You'll want to do this even if you're not planning on making a claim for the damage to your car.


Frequently asked questions

What happens if you hit a car in a parking lot and leave?

If you hit another car and leave the scene of the accident, it could be considered a misdemeanor offense. Most states will charge you a fine, and you could spend time in jail if you're caught. If you can't stay at the scene of the accident, you should always leave a note with your name, phone number and insurance info so the other driver can contact you when they arrive.

Should I leave a note if I bump a car?

Yes, you should always leave a note if you hit a parked car and aren't able to wait for the other driver to return. Your note should include your full name, phone number, insurance info and a brief description of what happened.

What should I do if someone hit my parked car?

There are five important steps you should follow after someone hits your parked car: exchange insurance info, take photos, file a police report, check for witnesses or security footage and call your insurance company.

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